Customer Successes
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how other local governments are using SunGard Public Sector’s
Plus Series public sector software solutions to deliver high impact information for directors, staff, elected officials, and their entire constituency.
Gilroy manages a 30% growth rate with no additional funds or personnel
In the past few years, Gilroy, California has experienced a population growth rate of about 30%. Like many cities, it has had to handle the corresponding increase in demand for city services without an increase in dollars or personnel. But Gilroy has successfully managed its growth by using technology to streamline its processes. eCommunityPLUS+ from SunGard Pentamation has helped Gilroy create a digital archive for supporting documents, automate check processing, and improve workflow using templates that integrate the city database with traditional office software programs. “We couldn’t grow staff-wise,” said IT Director David Chulick, “But we could grow service-wise with the help of technology.” Find out more
Newport Beach saves money and improves customer service with eFinancePLUS+
The residents of Newport Beach, California put high demands on their municipal government. In turn, the city’s MIS department puts high demands on its software. The city uses Pentamation’s eFinancePLUS+ and eCommunityPLUS+ software to run the city’s finances, human resources, licensing and utility billing. Finance Officer Dan Matusiewicz said “the software helps us meet our primary objective to provide timely, accurate financial information to the organization.” Even more than that, the system’s flexibility has allowed the city to integrate into the system their documentimaging, which saves time and improves accuracy. And the innovative Master ID feature has helped increase both revenue and customer satisfaction. Find out more
Peoria rolls out a new way of managing payroll, accounting, general ledger, and purchasing
For every county government, an IT upgrade is an opportunity to improve system reliability and efficiency. But Peoria County, Illinois did more than simply overhaul its hardware and software. When they implemented the eFinancePLUS+ financial solution from SunGard Pentamation, Peoria also re-examined and re-engineered a full range of business processes. “We streamlined all of our processes and implemented best practices,” said Russell Haupert, Peoria County IT Director. “With the help of SunGard Pentamation, we didn’t just get a new system. We got a better way of doing things from payroll, to general ledger, to accounting and purchasing.” Find out more
Stuart serves small community in a big way with paperless requisitions, self-sealing bills, and more
With a limited budget—but unlimited ingenuity—the City of Stuart, FL uses the SunGard Pentamation PLUS SERIES local government information management system to help run their community efficiently. Stuart has reduced the time, expense, and waste of traditional recordkeeping by taking full advantage of the system’s paperless administration capabilities. They developed powerful dynamic reports by combining the system’s data with the power of Excel and Access. And they took the mail-and-seal printing to new levels. “Instead of purchasing a lot of add-ons, we use the tools we already have to get more out of the system,” said Assistant Financial Director Louis “Joly” Boglioli. Find out more
How can eFinancePLUS and CommunityPLUS deliver high impact information for you: Contact us or call us toll free @ 1-866-905-8989.