Customer Support
Customer Support (For Current Customers)
Support phone: 1-800-333-3619
Support Website: Existing customers log in to access the following customer support services:
- Direct access to ConnectCare call tracking system:
- Check status of open technical assistance requests ("Cases")
- Add new Cases
- Update existing Cases
- Search our knowledge base for:
- Solutions to previously closed Cases
- Answers to frequently asked questions (FAQ's)
- Access the latest software user manuals
- Download selected program upgrades and patches