Products
eCommunityPLUS+
eCommunityPLUS is a windows-based public services and community development information management system for municipalities, counties, and authorities that are looking for:
- Windows-based technology
- An easy-to-use design and Windows interface
- Leverage of a single, community-wide database
- Web-access to view and manage information
- Intelligent workflow procedures
- Integration with other popular desktop applications
- Internet services for their constituency
- Ease of implementation and deployment
eCommunityPLUS allows government staff, contractors, businesses and residents the ability to easily access and manage both summary and detailed utility, public services, permitting, licensing information.
- Utility Management: Easily manage day-to-day activities such as billing, collections, meter readings, work orders and most importantly provide quick efficient customer service.
- Community Development: A complete project development and land management system which manages the entire zoning, planning, permitting, inspection and violation processes.
- Licensing: Issues, maintains and monitors licenses for businesses, pets, vehicles and miscellaneous activities.
- Miscellaneous Billing: Manages billing and receivables for miscellaneous government provided services.
- Payments and Receipting: Offers a central receipting system with convenient payment options.
- Work Orders: A centralized work order entry, routing and tracking system for virtually any government service request.
- Service Requests: A Constituent Relationship Management (CRM) system designed specifically for the unique needs of local government agencies to record, route and track constituent requests or complaints.
- Parks and Recreation: Provides recreation departments an efficient way to manage memberships, services and facilities.
- eGovernment Services: with eGovPLUS citizens, contractors and business owners can interact with their local government via the Internet to manage their accounts and activities or make payments at their convenience.
- Integrated Reporting: Government personnel can produce an extensive number of flexible standard reports, regulatory reports or use an intuitive ‘point and click’ report writer for on-demand reporting.
Commitment to Customer Success
At SunGard Public Sector, we are committed to ensure that all our products work reliably, are fully implemented, are backed by knowledgeable and available customer support, and we equip our customers with sufficient training so they can get the maximum benefit out of their purchase of the Plus Series products.