Products
This system offers an advanced utility customer information, billing and collection system. Your utility department can easily manage all day-to-day processes and field activities while providing quick efficient customer service. Customers can also access their account information or make payments over the Internet through our eGovernment Services. Additionally, all financial transactions that occur within the utility system are posted to the general ledger. Applications include:
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Our community development application is an automated jurisdiction-wide system which helps local governments manage their development planning, license contractors, issue permits, process inspections and enforce jurisdictional codes. It offers comprehensive features to easily record, process and track all community development activities and information…including any multi-media items such as construction plans, photographs or correspondence. In addition, our web-based eGovernment Services allows you to provide extensive e-government services to contractors, business owners and residents to view account information, review plans, schedule inspections, make payments and much more via the Internet…anytime, anywhere. Applications include:
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Provides a comprehensive licensing system to efficiently issue or renew all types of community licenses. Whether you need to renew a traditional business license or produce a seasonal fishing license, the system allows you to easily track the business owner or customer account information, establish requirements and fees, or assess penalties. The final license can be produced in many formats such as pre-printed or laser generated forms, decals, as well as mail merge letters. In addition, with our eGovernment Services features, customers or owners can view their account information and make payments over the Internet. Naturally, a full license history is automatically maintained by the system and reports can be prepared for local officials. Applications include:
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Miscellaneous Billing provides local governments with flexible billing and receivables features for miscellaneous services, false alarms, or special property assessments. Easily enter and track customer information, a detailed record of the service or assessment and quickly generate an invoice. All of the information is maintained in a central customer or property based file, and naturally, any financial transactions are integrated with the general ledger. Applications include:
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Provides both your staff and constituents with a single, convenient and centralized payment processing system for all government provided services. It is tightly integrated with all our community service applications and ledgers to ensure an accurate and auditable record of all revenue receipts. Applications include:
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This system assists organizations in efficiently processing requests for virtually any type of service including repairs or renovations to vehicles, facilities, technology, and much more. It is fully integrated with our purchasing, fixed assets and warehouse inventory systems. This integration allows minimal duplicate entry and increases your staff efficiency in processing and tracking maintenance on all assets and facilities within your organization. Applications include:
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This Constituent Relationship Management (CRM) system enhances community relations by providing all your departments with a single, consistent method to efficiently record, route, track and respond to virtually any request for service or complaint from your community. Requests can be from residents, business owners, contractors, visitors to your community, or even from your own staff for internal services. In addition, your community can submit, track and receive responses for services via a convenient browser interface on your community’s website or a touch-tone phone...at anytime, from anywhere. Our service requests system is well designed to easily manage any requests, facilitate responses, and provide your management team or elected officials with a clear, real-time status of all community service requests. Applications include:
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This system provides your organization with an easy way to track, schedule and enroll participants in recreational activities. You can generate schedules for these activities and check that all applicants enrolling meet any requirements set by your organization. Additional features provide you with an easy way to assign staff, facilities and inventory. Applications Include:
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Provides contractors, business owners and citizens with real-time e-government services over the Internet, anytime, anywhere! While taking on the ‘look and feel’ of your website, it connects your constituency to our applications and intuitively guides them to the services they require such as account information, permit and business applications, plan reviews, inspection scheduling and results, request for services, on-line payments and much more. Offering convenient 24 hours a day, 7 days a week access will enhance the productivity of your staff and the service levels for those who live and work in your community. Applications include:
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The PLUS SERIES provides Government administrators and staff with multiple query and reporting options to easily generate a full range of simple to complex reports and quickly distribute them to any number of people inside or outside the organization. With hundreds of standard reports, required state and federal regulatory reports, as well as a truly easy-to-use and integrated report writer, the PLUS SERIES can meet virtually all of your reporting and query requirements. Applications include:
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