Professional Services
At SunGard Public Sector, we consider the implementation and support services we provide to be critical to the success of all the Plus Series local government software implementations. We take our responsibilities in this area very seriously and provide the following services
- Implementation Services: Our experienced staff provides comprehensive implementation planning, data conversions, on-site training and consulting services.
- Systems Engineering: We can provide all hardware (configuration, procurement, installation), operating systems, database software, system training and technical support.
- Customer Support: After initial installation, you are only a phone call or a mouse click away from professional, skilled and courteous SunGard Pentamation support professionals.
- Application Hosting: As an alternative to installing the Plus Series software on your site, you can utilize our Application Hosting Provider (ASP) service. With the ASP service, you benefit from all the value of the Plus Series applications without the need to install and maintain hardware and software at your site.
- Disaster Recovery: Provides a safe and secure backup of your data nightly. In the event of an emergency, you will be able to run your Plus Series applications from our data center keeping your municipality, county or authority running.
For More Information on Services
Contact us or call us toll free @ 1-866-905-8989.